Sales Policy

All Sales Are Final Policy

Thank you for shopping with us! Please review our All Sales Are Final policy before completing your purchase.

No Returns or Exchanges:
All purchases are considered final. We do not offer returns, refunds, or exchanges once a transaction has been completed.
Exceptions:
- Defective or damaged items may be eligible for replacement or store credit at our discretion. Please contact us within 7 days of receipt to report any issues, and provide photos and a description of the problem.
- Products that are sold as part of a special "pre-order" or "custom order" arrangement are non-refundable and non-returnable under all circumstances.
Eligibility for Defective/Damaged Items:
- Items must be unused and in their original packaging.
- Proof of purchase (e.g., receipt or order confirmation) is required.
- We reserve the right to inspect the item and determine eligibility for replacement or store credit.
Exclusions:
- We cannot accept claims for damage caused by improper use, mishandling, or normal wear and tear.
- Sale items, promotional items, and pyrotechnics are strictly non-refundable.
Shipping Costs:
- Shipping charges are non-refundable under any circumstances.
- In cases where an exchange or replacement is approved, the customer is responsible for return shipping costs.

If you believe your purchase is eligible for review under the guidelines above, please contact us.

Be sure to include your order number, a description of the issue, and any supporting photos or documentation.

Thank you for your understanding and support. We value your business and strive to provide high-quality products for our customers!